Mystic Ascension store has a unique personality that attracts customers who share our values. 

With the right products, we empower our customers to live their best lives.

Please be advised that the prices listed do not encompass shipping, taxes, and duties.

Orders are dispatched from supplier, promptly upon order placement, receipt of payment, and processing completion. Kindly allow 10-12 business days for order processing. It's worth noting that even when ordering gifts, there remains a processing duration irrespective of the chosen shipping method. Please be aware that we do not dispatch orders on weekends or holidays.

Shipping charges will be calculated during the checkout phase, contingent on factors like order magnitude, delivery location, and delivery speed. We provide the following shipping options:

Domestic:

• UPS Ground: 1-5 Business Days

International:

• UPS Standard (Canada Only): 2-7 Business Days
• UPS Standard (Mexico Only): 2-6 Business Days
• UPS Worldwide Expedited: 2-5 Business Days

Please note that the aforementioned shipping durations exclude order processing time. Mystic Ascension cannot be held liable for shipments arriving beyond these specified timeframes, nor for any unforeseen delays caused by adverse weather conditions, inaccurate or incomplete addresses, customs clearance holds, or other factors beyond our control.

Each country imposes distinct customs charges based on U.S. deliveries and expenditure amounts. Please bear this in mind when placing overseas orders, as your merchandise might attract supplementary customs charges upon arrival in your country.

For international customers, it's imperative to furnish an accurate phone number and email address during order processing. Your country's customs authority may necessitate contacting you before clearing your package.

Special instructions for customers shipping to Canada: As per Canadian customs regulations, the recipient must authorize a broker for customs clearance. Kindly provide an accurate phone number and email address during order processing. Should you prefer UPS to handle customs clearance, you can reach UPS Canada Brokerage at 800-263-8125.

To receive real-time shipping notifications, we recommend enrolling in UPS My Choice (https://www.ups.com/mobile/deliveryplanner?loc=en_US). This service enables you to track all your orders and adjust your delivery preferences. Enrollment is free and highly recommended for an optimal shipping experience.

You assume responsibility for any additional taxes and duties. We cannot pre-empt customs charges, and Mystic Ascension bears no responsibility for any fees levied by customs. Should you opt to decline any shipments from Mystic Ascension, you are accountable for the initial shipping costs to you, any duties, taxes, and/or customs charges incurred on the package (both on the original and return shipments), as well as the return shipping expenses.

This Privacy Policy outlines how your personal information is collected, utilized, and shared when you visit or make a purchase from Mystic Ascension's website (the “Site”).

PERSONAL INFORMATION WE COLLECT

Upon visiting the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Furthermore, as you navigate the Site, we collect information regarding the specific web pages or products you view, the websites or search terms that referred you to the Site, and details about your interactions with the Site. This automatically-collected information is referred to as “Device Information”.

We gather Device Information using various technologies:

• “Cookies” are data files placed on your device or computer, often containing an anonymous unique identifier. For further details about cookies and how to disable them, visit http://www.allaboutcookies.org.
• “Log files” monitor actions on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about your browsing activity on the Site.

When referencing “Personal Information” in this Privacy Policy, we are encompassing both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We employ the Order Information we collect primarily to fulfill orders placed through the Site (including processing payment information, arranging shipping, and issuing invoices and/or order confirmations). Additionally, we utilize this Order Information to:

• Communicate with you;
• Assess orders for potential risk or fraud; and
• Provide information or advertising regarding our products or services, in accordance with your preferences.

The Device Information we collect aids us in screening for potential risk and fraud (particularly your IP address) and, more broadly, in enhancing and optimizing our Site (e.g., by generating analytics on how customers navigate and interact with the Site, and evaluating the efficacy of our marketing and advertising endeavors).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to facilitate its use, as described above. For instance, we utilize Shopify to operate our online store—further information on how Shopify utilizes your Personal Information can be found here: https://www.shopify.com/legal/privacy. Additionally, we utilize Google Analytics to comprehend how customers use the Site—you can find more details on how Google employs your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Moreover, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights.

DO NOT TRACK

Please be aware that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you possess the right to access the personal information we hold about you and request correction, updating, or deletion of your personal information. To exercise this right, please contact us using the contact details provided below.

Furthermore, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (e.g., if you make a purchase through the Site) or for legitimate business interests as listed above. Additionally, please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

Upon placing an order through the Site, we retain your Order Information for our records unless you request deletion of this information.

CHANGES

We may periodically update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For further information about our privacy practices, inquiries, or complaints, please contact us via email at info@mysticascension.store.

TERMS OF SERVICE

OVERVIEW

This website is operated by Mystic Ascension Inc. Throughout the site, the terms “we”, “us”, and “our” refer to Mystic Ascension. Mystic Ascension offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may offer access to third-party tools, the monitoring and control of which we disclaim. You acknowledge and agree that such tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind, and without endorsement. We shall not be liable for any issues arising from or related to your use of optional third-party tools. Your use of these tools is at your own risk, and you should familiarize yourself with and approve of the terms provided by the relevant third-party provider(s). Any new services or features offered through the website in the future will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we disclaim any liability or responsibility for them. Any transactions made in connection with third-party websites are at your own risk, so please review the third party's policies and practices before engaging in any transactions. Any concerns regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit specific materials at our request or without it (such as contest entries or creative ideas), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize these materials without restriction. We are not obligated to maintain confidentiality, compensate you, or respond to your submissions. While we may monitor and edit content, we are not obligated to do so and assume no liability for user-generated content. By submitting comments, you agree not to violate any third-party rights or contain unlawful material. You are solely responsible for your comments.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which you can view [here].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions in our Service without prior notice. This includes errors related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We are not obligated to update or clarify information except as required by law. Our failure to update information does not imply that all information is accurate or up to date.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to solicit unlawful acts, to violate regulations or laws, or to infringe upon intellectual property rights. Additionally, you may not engage in harassing, abusive, or discriminatory behavior, submit false information, upload viruses, collect personal information, engage in spamming or scraping, or interfere with security features. We reserve the right to terminate your use of the Service for violating these prohibitions.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of results obtained. Your use of the service is at your own risk, and we may remove or cancel the service at any time without notice. Except as expressly stated, we provide the service and all products and services "as is" and "as available," without warranties or conditions of any kind. We shall not be liable for any damages arising from your use of the service, including indirect, incidental, or consequential damages. Our liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Mystic Ascension harmless from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms of Service or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by law.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination. These Terms of Service are effective until terminated by either party. We may terminate this agreement at any time if you fail to comply with these Terms of Service. Upon termination, you remain liable for all obligations incurred prior to termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, along with any posted policies or operating rules, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities in these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the website or Service constitutes acceptance of these changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to us at info@mysticascension.store.